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Automating your Purchasing and Procurement Department Can Increase Profit More Than Sales Growth

In today's murky economic environment, it's imperative that for your business to increase its profitability, it needs to be more productive at the lowest possible cost to your business. New supply chain management software can increase the profitability of your business by automating your purchasing and procurement processes. This blog explores how automating purchasing and procurement procedures [...]

The Next Generation of Warehouse Management

Curious about the next generation of Warehouse Management? Want to improve the management of your warehouse? Warehousing in the Metal Construction Industry has evolved over the past years. New technology has made once-difficult and time-consuming tasks much easier to accomplish. Using barcode and warehouse management systems make running a warehouse much more efficient and profitable.

Manufacturers Eliminate the "Bottleneck" by using Metal Building Software

January 29, 2014
By Michelle Faas
All metal building manufacturers are familiar with the dreaded bottleneck. It is that part of your production process that keeps all other parts from reaching their full potential. For some it is in estimating, some design, and others detailing and drafting. Once you know where the bottleneck is, how do you remove it? In this article we will examine potential solutions to removing the bottleneck [...]

Supply Chain Management: What you don't know, Can hurt you.

Supply chain management depends on knowing what you need to know, when you need to know it. That means you need visibility into it from raw material ordering through delivery to the customer. Without that visibility, you cannot track and measure how well the supply chain is performing.

Save Thousands Using Barcoding for Better Inventory Control

Ever thought about a barcoding system? In any business environment it is always a smart move to look for ways to reduce cost in order to keep profits as strong as possible. In tough times many businesses look at reducing things like employee head count, advertising and marketing, but these solutions can sometimes have a negative effect on the business. Often, better inventory control is [...]

Are you making money on your projects? Job Costing is Key.

In today’s competitive business environment, companies need an edge to compete, and survive. For many years big corporations have been taking advantage of big data to drive sales and purchasing decisions and determine the profitability of jobs. As more companies have integrated advanced technological solutions into their day-to-day operations, the availability of almost real-time integrated data [...]

Call Center Management: Tips to Improve Customer Service, Part 2

June 19, 2013
By Michelle Faas
There has never been a more important time to project great customer service than today. Customer service with support calls is critical to the growth of any business. Over the years, we have learned a lot about customer service and how to handle support calls. As in the first blog the list is molded by experiences in the enterprise software industry but are applicable to any customer support [...]

Call Center Management: Tips to Improve Customer Service, Part 1

June 10, 2013
By Michelle Faas
Have you answered your fair share of customer support calls over the years? If so, you’ve learned a lot about customer service and how important it is to conduct yourself when answering a support call. While the following list is molded by experiences in the enterprise software industry, most of the tips here are applicable to any customer support call. I hope you can glean some tips from it for [...]

Maximize your Customer Service with Expediting Software

May 31, 2013
By Michelle Faas
Profits in a company come from happy customers. Happy customers are generated when they return again and again to work with a professional and efficient team. Meeting the customer’s expectation, delivering on the products and making every step simple for the customer, means higher profits. To ensure that each order is met in a timely manner, get rid of the paper trail. Let an expediting feature [...]

Business Process Management: The Backbone to Running your Business

May 22, 2013
By Michelle Faas
The goal of any business venture is to grow a strong client base, increase profits, and thrive. Unfortunately, achieving these goals may, at times, seem like an overwhelming and impossible dream. Although it can be difficult for business executives to understand why their operations aren't expanding the way they'd hoped, the problem can nearly always be traced back to a weak business process [...]
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